With cloud PBX system, your data is stored and transferred over the Internet, rather than on a computer or piece of hardware that an end-user owns. Cloud technology that has been around for many years, but has only more recently become popular for consumer use with the introduction of programs like MobileMe and the iCloud, both consumer-based cloud computing technologies.

Audio & Video Conferencing

Simple Cloud can deliver solutions to enable you to present your business in the best light by transforming your current communication infrastructure into more efficient ways with video conferencing solutions that provide face-to-face interaction among your prospects and customers without the hassle of travel. This strengthens relationships which can help drive productivity and customer satisfaction.

Features and Benefits

• Improved Work/Life Balance
• Reduced Carbon Footprint
• Stronger Relationships
• Increased Productivity
• Reduced Travel
• Cost Savings

Collaboration Tools

Collaboration tools are the key factor when working on common objetives with others. Some simply give teams an easy way to communicate and share work, like email or chat apps. Others offer more robust capabilities to help you manage work and work together more productively. Good collaboration software will help organizine your work in one place so your team can easily discuss work and share ideas, and deliver projects on time.

Software Dialers

Today, many providers offer services that feature a predictive dialer which connects agents only to calls that are actually answered by people, freeing them from the need to listen to unanswered calls, busy signals, disconnected lines, answering machines and other automatic devices. The Predictive Dialer uses mathematical formulas to predict both the average time it will take for calls to be answered and agent availability, and adjusts the dialing rate accordingly, and dramatically increase their number of live voice connections.

Features and Benefits

• Automatically leave recorded voicemail while moving to the next call
• Adaptively control the pace of outbound dialing
• Dial leads only as agents become available
• Keep agents at peak efficiency

Business VoIP

Choosing the right VoIP service, devices, and a provider, is a very important factor that directly effects your organization daily operations. Here at SimpleCloud, we are committed helping you all the way through the proceess from the beginning with first choosing a VoIP Service Provider and then your hardware.

With VoIP business service, placing calls comes with huge cost savings, as VoIP uses your existing internet connection instead of the regular telephone lines which eliminates the need for traditional phone systems. This makes long-distance and international calls much cheaper since you're not utilizing thousands of miles worth of copper wire.

Should you need an IP PBX appliance along with all the hardware, we have the right solution for you that includes everything you may need to effectively communicate with your customers, or partners. Your staff members can work from any device of their choice. With modern smartphone, tablet and desktop apps, users can access voice, messaging, video and web conferencing from a single unified software experience.

VoIP systems can also use your existing internet service to connect directly to your organization's PBX, eliminating the need for a separate lines and most legacy phone equipment. Your employees can place or receive phone calls through multiple devices (desk phone, computer, mobile phone, tablet, etc.) with VoIP, and overall, the sound quality is just better (with the proper internet setup and bandwidth availability, that is).

Integrations & Applications

Most companies struggle with challenges that integration is built to solve, like tedious manual processes and data discrepancies between different systems. The benefits of integration can extend beyond connecting different applications and helping automate operations. Integration can also help you create operational efficiencies, understand your customers better, and ultimately cultivate new revenue streams that offer real business advantage.

Discover how the combination of IoT, AI and blockchain can power new levels of innovation and efficiency, when integrated with more traditional supply chain management systems and business network practices. Simple Cloud can help your organization leverage artificial intelligence (AI), the Internet of Things (IoT) and blockchain to ensure an intelligent supply chain at the heart of the digital ecosystem.